19DEC-JAN 2021At Emagia, we are helping companies reimagine the accounts receivables and global customer payments process in the new digital age by primarily putting the effect of three As--AI, automation and analytics--to workEmagia's integrated platform is a game-changer in this realm as it integrates all the sub-processes (finance transactions and documents) into a single unified order-to-cash cycle and streamlines them to boost efficiency. In doing so, Emagia's platform presents seven modules--for credit, receivables, collections, disputes and deductions, cash application, cash flow forecasting, and customer invoice presentment and payment portal. In essence, these seven modules enable three main capabilities, whereby the first and foremost step is process automation, making 80-85 percent of the cycle automated to drive efficiency. Secondly, Emagia's order-to-cash analytics provides the business intelligence, dashboards, visualizations, analysis, and predictive capabilities required to support a data-driven decision-making approach to managing the order-to-cash cycle.Rapid Cloud-based Deployments For Faster ROIsWhen it comes to global companies, the initial first-site deployment takes anywhere between 6-12 weeks, depending on the complexity and volumes of the rollouts. Veena informs that the company has just completed a big world-wide rollout for a multi-billion-dollar company across over 45 countries world-wide in about 12 months. "We have a very specialized professional services team that works to shift a client's manual processes to a digital platform. We also have various regional partners trained to implement our solution for world-class performance," she adds.Emagia platform has processed over $850 billion across 50 different countries in over 25 languages. Their recent introduction of Gia has been a massive hit in the market, which gained them numerous accolades. As most of Emagia's global operations were conducted remotely even before the pandemic, its transition was seamless. The COVID-19 lockdowns did not impact its functions, and delivery and service remained undisrupted even amid the global crisis. Veena claims it has been a phenomenal experience, as they managed to take several companies to go live on their solutions remotely across the world. "We have proven that we are well-equipped to weather all kinds of situations while servicing our customer," she says.Moving ahead, Emagia is doubling its investments in innovations around real-time payment capabilities. The company is currently in the process of expanding the said capabilities to seamlessly accept payments across a variety of networks. Emagia also looks forward to cementing its position by introducing more innovations in this realm.
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