5DECEMBER 2020Pg 10 - 11IN FOCUSC XO INSIGHTSCO N T E N TSIN MY OPINIONIf you build it, they will come... or not The value of sink-or-swim tech rolloutsThe Promise ofArtificial Intelligenceto Solve Tax ProblemsKeith Farley,Vice President of Innovationand Customer Experience, AmericanFamily Life Assurance Company ofColumbus(Aflac)Jeff Saviano, Global Tax Innovation Leader, Ernst & Young LLP2225The Need To Be Innovative Is Out of Your ControlMatthew C Mosher, EVP & Chief Operating Officer, A M Best Company08Pg 16 - 28 CONSULTING/SERVICE COMPANIES - 2020TOP 10TAX TECH
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