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CFO Tech Outlook | Thursday, June 18, 2020
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Digital transformation in the finance industry is changing the ways in which they used to conduct businesses.
FREMONT, CA: The concept of digital transformation (DT) in the financial industry has turned out to be a component of its flourishing business strategy instead of being just a technology. The finance industry has achieved a positive impact on business operations with digitalization. Therefore, the industry is now able to conduct rapid, cost-effective services. The technology has also assisted them in meeting deadlines, enhancing customer and employees’ experience, and even remaining competitive in the market.
Accordingly, technology has become a business strategy for the industry. Banks have modernized themselves with technology as DT has offered an advantage at every stage with better experience and convenience. The banks started from branch offices, but now they have shifted to ATMs and mobile applications. Digital technologies have helped banking to progress by offering them better convenience, experience, and choices.
Digital Banking Solutions
[vendor_logo_first]Earlier customers were offered gifts as an incentive while opening the bank account. However, it is still applicable but in an intangible form like an associated service. For instance, the mobile application that has banks or credit cards connected to it offers the consumers to pay their bills.
There are also digital banks that can operate online because mobility has offered more new opportunities for them with smartphones and other apps.
Artificial Intelligence (AI)
In the financial institutions and credit card companies, technology has played a fundamental role because it is utilized for recognizing and predicting the chances of fraud. The implementation of technology is becoming practical as it will even help the customers of the banks with transactions. Moreover, AI can also expose trends among consumers and observe their behavior.
Blockchain Technology & Cryptocurrencies
The development of digital currencies or cryptocurrencies like Bitcoin will help the consumers to take benefit of the simple and less expensive method of transactions.
Blockchain is a technology that has trust-building features in it, and it helps to decrease the risk and error of human. Moreover, this platform is also considered as an innovative financial service and logistic technology used worldwide.
See Also: Top Fintech Solution Companies
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