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CFO Tech Outlook | Friday, April 05, 2024
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New technologies enable investors to track portfolio performance, prioritizing premium products, security, privacy, attention, data control, and user experience. Investor education and trust are crucial for consumer engagement in financial services.
Fremont, CA: New technologies like mobile banking and robo-advisors are reshaping the financial services landscape, transforming how services are delivered and paving the way for new financial ecosystems.
Understanding Technological Change in Financial Advising
Technological advancements, community financial accessibility, and demographic shifts are transforming financial advising. Digital platforms offer unprecedented access to financial information, while AI and machine learning enable data analysis and tailored advice. Cryptocurrency and blockchain introduce new asset classes, requiring advisors to educate clients on due diligence and portfolio diversification. Cloud-based financial planning tools facilitate real-time collaboration, while cybersecurity and data privacy concerns arise due to digital data storage and processing. While these changes may not significantly change investor concerns, they may improve privacy and security.
Technological and Demographic Change
Technological Change and the Advisor-Client Relationship
Technological change and evolving client expectations drive significant shifts in the financial industry, redefining interactions between financial advice delivery and investment strategy development.
Changes in fees
Financial advisors are shifting from commissions to fee-based models, with some charging a percentage of assets under management, flat fees, or hourly rates. Performance-based fees align with client success, while subscription-based models attract younger clients. These changes will impact client relationships with advisors.
Lower costs and more personalized service
The financial industry is undergoing significant changes due to AI and other technologies, transforming the advisor-client relationship and requiring advisors to rethink their services, focusing on long-term planning.
Trust will remain central.
New technologies enable investors to track portfolio performance, prioritizing premium products, security, privacy, attention, data control, and user experience. Investor education and trust are crucial for consumer engagement in financial services.
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