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CFO Tech Outlook | Wednesday, December 06, 2023
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Data visualization enhances information accessibility and communication by displaying patterns, trends, and correlations, providing insights for revenue managers and combining real-time data for quick performance improvements.
Fremont, CA: Hotel revenue management is a critical function that optimizes revenue by predicting demand, setting prices, maximizing occupancy, and optimizing marketing strategies. Artificial Intelligence simplifies data analysis, attracting more guests and maintaining competitiveness.
Significance of Revenue Management
Hotel revenue management is crucial for maximizing profits, improving the guest experience, and preventing financial risk. It involves setting prices that align with market demand, offering competitive rates, and understanding demand patterns to make informed financial decisions and avoid losses.
Revenue Management in the Era of AI and Big Data
AI is expected to significantly benefit business leaders in the lodging and hospitality industries, especially in Revenue Management, which relies on data trends to set accurate pricing for customers due to its well-suited integration capabilities.
Reporting
The hospitality industry is utilizing business analytics and data visualization tools like Agile Business Intelligence (BI) and Power BI by Microsoft, enabling swift data processing, analysis, report production, and information integration.
Visualization of Data
Data visualization enhances information accessibility and communication by displaying patterns, trends, and correlations, providing insights for revenue managers and combining real-time data for quick performance improvements.
Geographical Information Systems
GIS is vital for revenue managers as it integrates geographic data into demand patterns and business performance, enabling informed decisions by visually comparing target area characteristics with surrounding areas.
The Human Element in Revenue Management for Hotels
AI tools can enhance revenue management decision-making in hospitality settings, despite the debate between technology and human touch, enhancing forecast accuracy by understanding human judgment.
Interaction between Asset and Revenue Manager
Hotel asset managers manage business conflicts, while revenue managers manage daily pricing and inventory. Effective communication is crucial for long-term performance strategies, considering the target segment, brand image, and market position. Academics and industry practitioners are invited to submit data analytics-focused revenue management papers.
Steps to Be Taken
The future of hotel revenue management is promising, offering numerous opportunities for aspiring hoteliers to make a significant impact. To prepare for this field, future hoteliers should consider the following:
● Gain experience: Gaining experience in hotel revenue management is crucial after gaining a basic understanding through working in a hotel department or an internship at a hotel revenue management company.
● Stay up-to-date: Staying updated on hotel revenue management trends and technologies is crucial, achieved through attending conferences, reading industry publications, and networking with professionals in the field.
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