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CFO Tech Outlook | Tuesday, April 04, 2023
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Automating accounts receivable reduces errors and speeds up payment, as it can improve several business elements by preserving capital and increasing liquidity.
FREMONT, CA: Accounts receivable optimization has several benefits, such as marketing, sales, customer service, and operations benefit from streamlined A/R. So, improving it is worth the effort. Running a profitable business requires outstanding account receivable (A/R) management. Many business owners must tackle the matter methodically, which hurts them—starting by optimizing accounts receivable operations. Businesses focus on sales and neglect accounts receivable. Beginning implies discussing payment arrangements early in the consumer relationship. Proactive A/R includes early electronic payment adoption by new customers. Even prosperous organizations suffer from any of these and other mistakes, so it's worth fixing them immediately.
Streamline credit approval: Too often, businesses use credit in ways that hurt them to make more money. Credit can be helpful, but everyone needs to follow a set way to do it. It should explain clearly when and how to check credit limits and go over them, when to put accounts on hold, and how the application process works. As things change, the credit approval process should be looked at repeatedly. Accounts receivable processes should get automated to reduce the chance of mistakes from manual entry.
Keep accurate customer data: Customers' accounts should get checked regularly for things like payment terms, credit limits, discounts, and other things that don't make sense. Centralizing the primary data process is essential to ensure that customer accounts and information are correct. Changes to customer data should be adequately recorded, and controls should be put in place to stop people who shouldn't be able to get to or change that data from doing so.
Optimize collection: Accounts receivable that are optimized well make it much easier to get paid on time and effectively. When payments are applied correctly, for example, it's easy to see which accounts might go into default. Prices should also be made quickly, so they always know which statements are up to date and which ones are behind. Efforts to collect should be consistent and planned out. Setting up a transparent process for negotiating payment plans is essential to ensure it fits the company's overall goals.
Reliable billing system: To work well, billing and invoicing customers must be accurate and simple. Prices, units of measure, and other mistakes can cause much trouble. Also, invoices should be made and sent on time, and the way they are made should be clear and consistent. Billing and invoicing can be made better by automating as much as possible. Using exception reports to find accounts that are giving trouble is essential. One way to improve the process could be to offer fewer payment options to make things easier.
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