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CFO Tech Outlook | Monday, September 28, 2020
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In the last few years, many companies have gone through a digital makeover while rapidly transforming how businesses operate today.
Fremont, CA: This makeover has also brought about a major shift in the conventional money management and banking services industries. Companies are no longer holding back from leveraging the new technology in order to simplify financial services. The present ecosystem comprises fintech startups, digital payments companies, banks, multinational technology pioneers, and insurance companies.[vendor_logo_first]
Here are a few of the innovations witnessed today.
Easier payments
Payments have seen a substantial revolution in the past few years, precisely because of the disruption of mobile commerce, e-commerce, and online payments. Although financial inclusion is more than just payments and transactions, payments are thought to be the gateway for financial inclusion.
Increased partnerships between fintechs and corporates
According to a magazine, 2019 will be the year of smart collaboration – partnerships between fintech innovators and corporates, where the corporate companies will preferably invest in fintech, rather than purchasing solutions.
Banks will also be teaming up with fintech to clear out irregularities to give value-added services and smooth customer experience, together with a series of advanced features to ease operations.
Cloud banking
Implementation of cloud computing will reduce costs greatly because no additional investments are required for managing resources as the costs associated with dedicated hardware and software are eliminated.
Cloud adapts to the changing demands and offers resilience to serve the changing needs of customers. Cloud resources also scale upon the requirement and enable easier integrations with advanced technologies.
Seamless interaction using NLP based chatbots
There is already a wave of disruptive technology in businesses in banking and finance. It is well-known that customers are always trying to find better ways to interact with companies, be it banking or otherwise, seamlessly.
Enhanced Personalization
Fintech is enhancing the customer experience by providing tailored arrangements and administrations to suit the customer’s individual needs. The final fate of fintech will see customized illustrations that can envision important occasions in a customer’s life.
Implementing Artificial Intelligence (AI) and Big Data for personalization will result in improved risk identification and qualification that can be utilized to advance modern service models.
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