vMOX: End-to-end Mobility Expense Optimization and Visibility

David Gardner, President & CEO

Not all surprises are pleasant. Especially for enterprises that work in the mobility environment, there is nothing more frustrating than discovering unaccounted expenses in their mobility services, drastic changes in the mobile rate plans, or even worse, unnecessary roaming charges. As organizations become overwhelmed with complex and dynamic communication services, managing the corporate mobility environment proves to be a daunting task. It is hard to manage audits and modify billing cycles using manual methods while minimizing costs and time spent on management activities.

To avoid the mobility expense-related surprises, reduce costs, and ensure optimal productivity, organizations today need a technology partner that can provide enhanced visibility and comprehensive analytics around their services, users, and spends. Having been in the trenches of mobility environment for over a decade, vMOX is uniquely positioned to help clients significantly lower their monthly mobility expenses and streamline all associated administrative and reporting activities utilizing their patented mobility optimization technology.

vMOX is second to none when it comes to sophistication and capability of their optimization technology and systems. Leveraging data collected via system integrations with service providers, clients, and third-party travel, human resources and service management systems, vMOX is able to perpetually optimize clients’ mobility operations in near real-time. Their refined optimization methodology continually analyzes the calling patterns for each corporate device, from smartphones to tablets to IoT-connected devices. They then ensure that each device is subscribed to the most appropriate and cost-effective plans available at that given time.

Each client is assigned a Mobility Optimization Analyst who constantly reviews optimization results and proactively makes service recommendations, as well as handles all service provider interactions on the clients’ behalf.

Our mobility portal aggregates all clients billing and inventory data onto one platform–direct from the carrier systems –giving our clients unprecedented visibility across all locations and providers

Since vMOX’s systems are integrated with those of the providers, vMOX can directly submit electronically in the most accurate and efficient manner possible, which again allows clients to realize benefits faster. These integrations and automations enable vMOX to make changes within the billing cycle, garner cost benefits, and reduce existing bills by 20 to 40 percent each month. To go along with the impressive savings, vMOX also offers clients a proprietary portal which adds immense value on the lifecycle management side, streamlining tasks such as inventory tracking, device procurement, service moves, trouble ticket creation or tracking and reporting. The mobility portal also provides detailed reporting of all aspects of a customer’s environment. Users can access a full range of reports from summary dashboards to detailed, individual user reports, including highest to lowest users of voice, data, texting, and more to help simplify budget and reconciliation tasks “Our mobility portal aggregates the client’s billing and inventory data directly from the carrier systems onto one platform, giving clients unprecedented visibility across all locations and providers,” says David Gardner, president and CEO of vMOX.

vMOX has helped several large organizations to automate daily operations tasks and save millions every year. In one case, one of the world’s largest pharmaceutical companies was struggling to manage their corporate mobility program, and vMOX’s helped them streamline their program administration and reporting activities, while identifying substantial savings. The company achieved 47 percent savings that equated to over $6M annually, despite adding 160 new devices over that period.

Going forward, vMOX intends to keep making enhancements to their optimization platform by investigating advanced technologies such as artificial intelligence, machine learning, robotic process automation, and device level apps, to deliver benefits to clients in the most efficient, accurate, and meaningful way.

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vMOX

Company
vMOX

Management
David Gardner, President & CEO

Description
vMOX has been helping businesses around the world better manage their corporate-liable mobility assets for over ten years. The company’s experienced team utilizes patented optimization technology and processes to significantly reduce your monthly wireless expenses (20% to 40% on average) without requiring a provider change or affecting clients end-users’ experience. vMOX also handles lifecycle management activities such as inventory management, device procurement, and carrier negotiation activities on client’s behalf. Customized reporting provides granular visibility into all the mobility expenditures, which further improves operational efficiencies. vMOX’s performance-based pricing model requires no upfront investment

vMOX News

vMOX Introduces Optimization and Lifecycle Management for Wireless WAN

PORT WASHINGTON, N.Y. : vMOX, a global provider of managed mobility services, announced today their Wireless Wide Area Network (WWAN) Optimization and Lifecycle Management Service. The new, groundbreaking solution, made publicly available at the start of 2023, gives enterprises real-time insights into 4G LTE and 5G network availability and optimizes plans for maximum savings. It is traditional network access for large companies now seen through a mobility lens.

“We know that using 4G LTE/5G wireless connections provides a reliable, flexible and efficient way to deploy an enterprise WAN quickly, especially across remote locations. However, it can be expensive to implement and difficult to maintain. Many teams do not have the expertise, or find themselves understaffed or underserved, when it comes to SD-WAN,” said Richard Siebels, chief technology officer. “Our automated solution is purpose-built to help enterprises reduce cost and risk by optimizing WWAN services and reporting on usage and behavior changes.”

Wireless WAN has gained momentum in the last five years, evolving from a secondary failover connection to a primary connectivity solution, according to May 2023 analysis from IDC. The research firm notes that 4G LTE and 5G solutions are increasingly important in SD-WAN and enterprise edge initiatives.

“SD-WAN has offered companies the flexibility of using widely available broadband links, including 4G LTE and 5G, to deploy enterprise networks, but we’ve now reached an inflection point where cost avoidance has become critical,” said Siebels. “We believe our service is a key innovation that will enable companies with hundreds or thousands of locations to use wireless-first SD-WAN services without breaking the bank.”

vMOX’s WWAN Optimization and Lifecycle Management Service provides mid to large enterprises with control and visibility of their wireless networks so they can take full advantage of network diversity but not overspend. Using real-time data, Network Management System (NMS) integrations and a powerful logic engine, vMOX expertly minimizes overage risks.

“Traditional approaches to optimizing WAN services have been centered on reducing usage,” said Paul Krauser, director of data management and business intelligence (BI) at vMOX. “Our innovative approach helps companies only buy what they actually need. There’s zero waste.”

This is what vMOX is all about – helping companies reduce wireless expenses and create IT efficiencies through a technology-centered approach and service-first mindset. We do that by providing expert resources, offering easy-to-use software and operating as leaders on the cutting edge of the industry.

Companies can choose from three WWAN packages at vMOX that include some or all of the following: Expense Management and Cost Optimization, Move, Add, Change or Delete/Disconnect (MACD) Order Management, 5G Service Advisory, Contract Review and Negotiation, Reporting and Analytics, and Network Transformation Services for new environments.

vMOX Hires New Director of Software Development and SaaS Expert

The hiring of David Seddon, along with other leadership moves, position vMOX for market opportunities.

PORT WASHINGTON, N.Y.,-- vMOX, a global provider of managed mobility services, has hired David Seddon as Director of Software Development. Seddon's background includes almost two decades in software development and quality assurance.

Prior to joining vMOX, Seddon served as Director of Software Engineering at Skillable, a performance-based learning company. He also had a long track record of success in senior roles at PricewaterhouseCoopers (PwC), Ashley Furniture, Nielsen and other market-leading companies building SaaS applications.

"Software development requires deep technical expertise and an integrated approach. Enterprise solutions like ours need to account for all the needs of the business, especially security, speed, performance, and reliability. I think David is a great fit for vMOX and I'm confident in his ability to deliver high-quality software," said Richard Siebels, chief technology officer, at vMOX. "vMOX has matured at an incredible pace over the past several years. I'm excited to see our team continue to elevate and grow."

Seddon earned a bachelor's degree in computer science from Rocky Mountain College. He will report to Siebels.

2023 has been a transformational year for vMOX and Seddon's hire, along with other leadership moves, position the brand for market opportunities. Further adding strength to the leadership team:

• Paul Krauser has been promoted to sr. director of data management and business intelligence. With more than 18 years of experience, Krauser is responsible for making vMOX systems and processes as efficient as possible, enhancing solution offerings with data insight and visibility, and ultimately helping clients generate better outcomes within their enterprise mobility program. He owns the company's business intelligence infrastructure as well as the analytical tools that empower the company's expense management teams to maintain accurate data. He also leads the architecture of the technical and support systems that play a key role in sales.

• Sandra DelloRusso has been promoted to controller. DelloRusso has more than 15 years of experience with corporate accounting and financial analysis. She oversees vMOX’s global business and finance functions, as well as management of its financial and capital resources. Other critical business functions under her team’s administration include internal financial controls, budgeting, payroll, financial reporting, both accounts receivable and payable, treasury management, and general ledger maintenance.

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